Terms of Use

Welcome toLotus Financial Services Pvt Ltd (“Company”, “we”, “us”, or “our”). These Terms of Use (“Terms”) govern your access to and use of our website www.lotusinsure.com (“Website”) and any services, tools, or features provided through the Website (collectively, the “Services”).
Please read these Terms carefully before using the Website. By accessing or using our Website, you agree to be bound by these Terms, our Privacy Policy, and all applicable laws. If you do not agree with any of these terms, you should not access or use the Website or Services.

1. Scope of Services

[Corporate agent Name] is a licensed insurance Corporate agent operating under IRDAI License No. [insert license number], providing users with information, quotes, comparison tools, and assistance in purchasing insurance policies from licensed insurers in India.

We do not underwrite or issue insurance policies ourselves but act as a facilitator between users and insurance companies.

2. Eligibility

You must be at least 18 years old and capable of entering into a legally binding contract to access or use the Website.

3. Accuracy of Information

While we strive to ensure the accuracy and completeness of the information provided on our Website, we do not guarantee or warrant that the information is accurate, complete, or up-to-date. You are advised to independently verify any information before making decisions.

4. Use of Services

You agree to:

• Use the Website only for lawful purposes.
• Provide accurate, current, and complete information as requested.
• Not use the Website in any way that causes damage to us or any third party.

5. Privacy and Data Handling

We value your privacy. Our Privacy Policy explains how we collect, use, and protect your personal information.

5.1 Data Collection
We may collect personal information such as your name, contact information, PAN, Aadhaar, health/vehicle/property details, and nominee information for the purpose of facilitating insurance policy issuance.

5.2 Data Usage

• Generating quotes.
• Sharing with insurers to facilitate policy issuance.
• Customer service and support.
• Regulatory compliance and audit.

5.3 Data Encryption & Security
All data transmitted through our Website is protected using industry-standard SSL encryption protocols. However, no system is 100% secure, and we do not guarantee absolute security of your data.

6. Disclaimers

• Insurance products offered are subject to terms and conditions of respective insurers.
• The decision to purchase any product is solely yours, andLotus Financial Services Pvt Ltd shall not be liable for any loss or damage arising from your use of or reliance on such products.
• Policy issuance is subject to insurer underwriting. We do not guarantee approval or pricing.
• Calculations, illustrations, and premium amounts are indicative and may change.
• The information on this Website does not constitute professional or financial advice.

7. Cancellation and Refund Policy

7.1 Policy Cancellation
Insurance policies once issued are governed by the insurer’s cancellation and refund terms. We assist with the cancellation process as per IRDAI guidelines and the insurer’s rules.

7.2 Refund Processing
Any premium refunds post-cancellation (if applicable) will be processed by the insurer directly.Lotus Financial Services Pvt Ltd does not retain any portion of the premium and is not responsible for refund timelines.

7.3 Service Fees
Any service fees, if charged by Lotus Financial Services P Ltd are non-refundable unless otherwise agreed in writing.

8. Intellectual Property

All content on the Website, including but not limited to text, graphics, logos, and software, is the property ofLotus Financial Services Pvt Ltd or its licensors and is protected by applicable intellectual property laws.

9. Third-Party Links

Our Website may contain links to third-party websites or services. We are not responsible for the content, privacy policies, or practices of any third-party websites.

10. Limitation of Liability

To the maximum extent permitted by law,Corporate agent shall not be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with the use of our Website or Services.

11. Indemnity

You agree to indemnify and hold harmless Lotus Financial Services P Ltd, its directors, employees, and partners from and against all claims, liabilities, losses, or expenses arising from your use of the Website or breach of these Terms.

12. Modifications to the Terms

We may modify these Terms at any time without prior notice. Changes will be effective immediately upon posting. Your continued use of the Website constitutes your acceptance of the modified Terms.

13. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts of Noida.

14. Contact Us

For any questions or concerns regarding these Terms or our Services, please contact:
Lotus Financial Services Pvt Ltd.
Ofis Square A1, Sector 3,
207, 2nd Floor, Noida – 201 301